Where to report a power outage
An outage is reported to DEER, by phone. Firefly does not take reports and does not pass them on.
When there is danger, for example a fallen wire or a fire, call 112, not DEER.
Muntenia Nord
Brăila, Buzău, Dâmbovița, Galați, Prahova, Vrancea
TELVERDE Muntenia Nord0800 500 205
Transilvania Sud
Alba, Brașov, Covasna, Harghita, Mureș, Sibiu
TELVERDE Transilvania Sud0800 500 929
Transilvania Nord
Bihor, Bistrița-Năsăud, Cluj, Maramureș, Satu Mare, Sălaj
TELVERDE Transilvania Nord0800 400 929
The DEER page does not state the rates and opening hours of the county lines.
The numbers were checked on the DEER website on 24.10.2026.